Offers access to immediate help and safety for youth ages 12-17 in crisis. A youth may call the hotline or visit a facility displaying the Safe Place sign to request help, such as reconnecting with a parent/guardian or finding shelter.
Provides on call, in person and over the phone support to vulnerable youth. Works closely with existing emergency youth shelter providers including Friends of Youth, YouthCare and Cocoon House.
Current Safe Place sites include: Metro Transit buses, YMCAs of Greater Seattle and the King County Library System. A complete map of all Safe Place locations can be seen online.
Access Transportation provides transportation using lift-equipped vans for people whose disability prevents independent navigation of lift equipped regular public transit bus services; rides must be requested in advance.
Provides curb-to-curb shared ride transportation using lift-equipped vans and other accessible vehicles for individuals whose disability prevents use of the regular accessible public transit bus and light rail services.
Paratransit riders who have been found eligible can request trips one to seven (1-7) days in advance.
Expect trips to be shared and take as long as a regular bus ride. Also expect to be picked up a little earlier or later so other rider’s trips can be added to the route.
Use Access Paratransit to go anywhere within the same service area and at the same times that the regular public transit and light rail operates.
Inter-county trips are available to/from neighboring counties within each county’s service areas.
Riders who have been found eligible can call to request Access rides from one to seven days in advance.
Provides curb-to-curb shared ride transportation using lift-equipped vans and other accessible vehicles for individuals whose disability prevents use of the regular accessible public transit bus and light rail services.
Paratransit riders who have been found eligible can request trips one to seven (1-7) days in advance.
Expect trips to be shared and take as long as a regular bus ride. Also expect to be picked up a little earlier or later so other rider’s trips can be added to the route.
Use Access Paratransit to go anywhere within the same service area and at the same times that the regular public transit and light rail operates.
Inter-county trips are available to/from neighboring counties within each county’s service areas.
Pays for and arranges non-emergency transportation to Medicaid-covered services for Snohomish County residents only; call in advance for reservations, bus passes, or reimbursement.
Arranges transportation for trips to WA Apple Health (Medicaid)-covered services such as doctor, dentist and mental health appointments.
Types of transportation include buses, taxis, mileage reimbursement and lift vehicles.
Reimbursement includes gas cards at $. 35 per mile.
No ambulance service is provided.
Does not cover prescription pick-up.
Pays for and arranges non-emergency transportation to Medicaid-covered services for King County residents only; call in advance for reservations, bus passes, or reimbursement.
Arranges transportation for trips to WA Apple Health (Medicaid)-covered services such as doctor, dentist and mental health appointments.
Types of transportation include buses, taxis, mileage reimbursement and lift vehicles.
Reimbursement includes gas cards at $. 35 per mile.
No ambulance service is provided.
Does not cover prescription pick-up.
EMERGENCIES SHOULD CONTACT 911. Provides transportation to hospitals for people who prefer to ride in a private ambulance rather than in a fire department aid car. Only provides post-surgery transportation with contracted hospitals (Swedish, Harborview, UW).
EMERGENCIES SHOULD CONTACT 911.
Provides basic and advanced non-emergent ambulance transportation.
Transportation can be scheduled in advance or called without notice.
Emergency Medical Technicians (EMTs) drive ambulances equipped with basic life support.
Critical Care Transport (CCT), ambulances staffed by nurses, are available for patients who need monitoring and medicated IVs.
Bariatric ambulance is available for patients over 300 pounds.
Only provides post-surgery transportation with contracted hospitals (Swedish, Harborview, UW).
Provides callers with information about bus schedules, routes, fares and trip planning. Receives and reviews recommendations, comments, complaints and suggestions about Metro services. Maintains a lost-and-found facility.
Provides callers with information about bus schedules, routes, fares and trip planning.
Receives and reviews recommendations, comments, complaints and suggestions about Metro services.
Maintains a lost-and-found facility for Metro transit riders. Handles lost items such as wallets, phones, purses, glasses, prescription medicines and keys.
Provides information about Park and Ride locations throughout the Puget Sound region.
Night Stop
Riders may ask the bus driver to stop at any point along the bus route between 8pm-5am. Riders should go to the front of the bus and request this service at least a block ahead of the desired drop off point. Decision to stop is at the driver's discretion and may be declined for safety reasons. Drivers will only pick up at established bus stops. For safety purposes, riders using wheelchairs will only be dropped off at wheelchair lift-approved bus stops.
Provides transportation to and from the community center, to medical and other essential appointments, and grocery shopping for Kirkland residents ages 50 and older. Must be eligible for or applying for King County Metro Access.
Provides transportation to and from the community center, medical appointments, food pantry, and grocery shopping.
Provides regional bus service between King, Snohomish and Pierce counties; operates Link light rail in King County and Sounder commuter rail between Lakewood-Seattle and Everett-Seattle.
Provides regional bus service between King, Pierce and Snohomish counties.
Operates Link light rail as well as a commuter rail service between Lakewood and Seattle, and between Everett and Seattle.
Transit service is fully accessible for wheelchairs, scooters and strollers.
Volunteers provide light housekeeping, meal preparation, laundry, yard work and transportation to low-income seniors and people with disabilities. Request 7-10 days in advance for transportation; other services may take longer; provided based on volunteer availability.
Helps low-income elders and adults with chronic illnesses or disabilities remain independent in their homes.
Matches volunteers to provide companionship, light housework, and other simple chores.
Assists with everyday household chores such as vacuuming, laundry, grocery shopping and yard work.
Drives and carpools seniors and adults with disabilities to doctor’s appointments, the grocery store, the pharmacy, and other important locations.
Drivers are able to wait until appointment is over for return trip.
Phone Buddies provide older adults with support through a weekly phone call.
Services are provided based on volunteer availability and calls are returned in the order in which they are received.
All volunteers are carefully screened with three references and a Washington State Patrol background check.
Due to the high number of requests and limited number of volunteers, may be unable to offer services to all callers.
Provides customized options for getting around when bus service can’t meet needs in Duvall, Carnation, Shoreline, and Lake Forest Park. Vans are operated by Metro-approved volunteer drivers and are subject to volunteer availability.
Provides trip coordination for the Shoreline-Lake Forest Park and Duvall-Carnation Community Vans in partnership with King County Metro.
Community vans provide residents with customized options for getting around when bus service can’t meet their needs.
Vans are driven by Metro approved volunteer drivers and are dependent on volunteer availability. They can travel anywhere within a two-hour destination.
Provides direct advocacy for native women during life emergencies. Can provide transportation, housing and legal support.
Advocates for and supports Native women during emergencies. Services include the following:
- Emergency transportation for victims of domestic violence
- Safety Planning
- Public benefit application assistance
- Advocacy with Indian Child Welfare, Domestic Violence Court, Tribal Courts.
- Flexible financial assistance.
Provides both fixed and limited variable-routing transit services in King County Metro vans; route times vary; make reservation two hours to 30 days in advance.
Offers variable routing in some areas within King County.
By using vans that can operate off regular routes to pick up and drop off passengers within a defined service area, DART service may allow residents to arrange for transit service closer to a location.
DART does not go door to door. It operates on a fixed schedule, but one that has more flexibility than regular Metro Transit buses. Days and hours of service vary by route.
Provides both fixed and limited variable-routing transit services to the following areas:
- Mercer Island - Route 204 and 630
- Duval, Redmond - Route 224
- Highline Medical Center - Route 631
- Des Moines Marina District, Angle Lake Route 635
- West Seattle - Route 773
- Federal Way - Route 901 and Route 903
- Enumclaw, Black Diamond, Maple Valley, Renton - Route 907
- Kent East Hill - Route 914
- Auburn, Enumclaw - Route 915
- Algona-Pacific - Route 917
- Redmond, Kingsgate - Route 930
- Fairwood, Valley Medical Center, Southcenter - Route 906
Provides non-emergency medical transport to far-off medical treatment, domestic violence and human trafficking relocation, assistance for military personnel, and disaster response.
Arranges air travel through donated flights. Missions flown include
- Non-emergency transport to far-off medical treatment
- Domestic violence and human trafficking relocation
- Assistance for military personnel
- Disaster response
- Compassion-related reasons, including but not limited to travel to visit or provide care for a critically ill family member
Financial assistance to help stay housed, gain or retain employment, support educational goals leading to employment, or meet basic needs. Intended for emergent or one-time situations.
The Resource Access Team is a multifunctional customer service team within the Department of Community and Human Services that will serve as a centralized information and resource referral system, making it easier for residents of King County to access the services they need. The Resource Access Team aims to help residents connect to resources, navigate services, or bridge short-term financial gaps.
The Resource Access Team may provide financial assistance to King County residents to help them gain or retain employment, support educational goals leading to employment, or meet basic needs, including but not limited to food, healthcare, shelter, childcare, transportation and safety. Resource Access Financial Assistance is intended for emergent or one-time situations and not intended for recurrent or regular needs.
The Resource Access Team does not provide rental assistance.
Provides transportation by Senior Center van within Enumclaw area for adults ages 55 and older or those with disabilities who live within van service boundary area.
Provides transportation to the Senior Center and some in-town errands. A map of the transportation service area is available upon request. Rural Van service is available to and from the center only within Enumclaw rural boundaries.
Offers a program teaching the basics of bike repair to adults. Those who complete at least 3 sessions in the 6 week program will earn their own bike.
Offers a program teaching the basics of bike repair. Participants will learn how to fix flats, overhaul bearing systems, and adjust gears & brakes, working on bikes provided by Bike Works.
Low-income King County residents ages 18 to 64 with a qualifying disability or low-income residents ages 65+ may buy scrip at a 50% discount to use for taxi rides.
Eligible low-income customers may buy scrip at a 50% discount to use for taxi rides.
Customers can buy up to eight $10 books of taxi scrip each month for $5 each.
Taxi scrip is currently accepted by A1 Taxi, Farwest and Yellow Cab.
If accepted, rider pays meter fare with scrip.
Provides free Greyhound bus tickets to runaways returning home. Serves youth ages 12-20. A runaway report must have been filed for youth who are ages 18 and younger.
In partnership with Greyhound Lines, Inc., NRS helps reunite qualified runaway youth ages 12-21 with their families, or alternate living arrangement through a free bus ticket home. Youth must call to start the process.
Provides free, non-emergency medical transportation for on-going or critical treatment. Assistance includes gas cards as well as bus, train or airfare. Additionally covers the cost of one non-medical attendant if the doctor finds it medically necessary.
Provides free, non-emergency medical transportation for on-going or critical treatment that is not local. Assistance includes gas cards as well as bus, train or airfare. Additionally covers the cost of one non-medical attendant if the doctor finds it medically necessary.
Commercial Airline Tickets
Provides charitable, need-based commercial airline assistance for patients and one medically-necessary escort.
The patient must:
- Be able to sit on their own once they are in the seat.
- Require little or no medical attention.
- Be able to transfer out of their wheelchair into their seat on the aircraft with little or no assistance (they cannot have someone literally pick them up and sit them in the seat).
- If the patient requires oxygen, some airlines may provide it during the flight. Otherwise, the patient must have a portable oxygen concentrator (POC) approved by the FAA or the airlines. Commercial airlines require no less than 48 hours advance notice to prepare for the equipment needed. The patient is responsible for making these arrangements and paying any travel fees associated with the oxygen.
Ground Transportation
Patients are provided with gas cards, or commercial bus or Amtrak tickets to medically related treatment. These trips are for non-local medical care more than 50 miles away. Gas cards are also available for multiple trips to local treatment.
Provides limited transportation to medical services at the Veterans Administration Hospital. Appointments are required one week in advance. Veterans can bring an escort or service animal (dog only) with a doctor's note.
Provides limited transportation to medical services at the Veterans Administration Hospital.
Appointments are required one week in advance.
Veterans can bring an escort or service animal (dog only) with a doctor's note.
Provides transportation in emergency situations. Offers crisis intervention for DV victims. Handles runaway cases. CSOs are unarmed - they will not respond to situations involving weapons or violent behavior.
Responds to non-criminal incidents and provide public safety related community service.
Connects victims and people in need with resources.
Community Service Officers are the unarmed section of the police department; they will not respond to calls involving weapons or violent behavior.
Offers a circulating shuttle bus with a route linking Burien Transit Center to destinations such as Gregory Heights, Seahurst and Highline Medical Center.
Offers a circulating shuttle bus in partnership with Hopelink with a route linking Burien Transit Center to destinations such as Gregory Heights, Seahurst and Highline Medical Center.
Riders in the Gregory Heights neighborhood will additionally be able to take advantage of both scheduled marked stops as well as a flexible service allowing them to call ahead to request a pick-up or drop-off.
The vehicles can accommodate up to two wheelchairs and space for two bicycles.
Provides non-emergency transportation to local hospitals, pharmacies or medical offices including physicians, dentists, optometrists, chiropractors, and therapists. Must live in service area with an appointment in the service area.
Provides rides to anyone needing non-emergency transportation to the local hospital, pharmacies or local medical offices including physicians, dentists, optometrists, chiropractors and therapists.
Van has a hydraulic lift for large wheelchairs.
Children under 16 must be accompanied by an adult.
The van is not equipped with car seats. If a car seat is required for a young passenger, the parent must supply the car seat.